Our Spam PolicyThe Bob Proctor family of websites* does not condone nor support spam (unsolicited commercial e-mail) because we realize it wastes everyone's time and resources. Further, as the practice of spam grows, the value of email as a communications medium will be diminished. So, we do not allow the Bob Proctor family of websites – nor its affiliated membership/customers - to send e-mail to people who have not requested it or with whom they do not already have an existing relationship. For any customer to do so is a violation of our license agreement and can result in account termination. Why were you sent email you do not want? 1) You signed up for one of the Bob Proctor family of websites/affiliated members' newsletters or services (i.e. Insights Daily) and forgot. What can you do? How do you protect the online community from spam originating from your servers? We do not allow our Bob Proctor family of websites/affiliated membership to send newsletters to people who have not requested them. Our standard license agreement states, in part: "…it is inappropriate (and possibly illegal) to use unsolicited e-mail or spam to your list." We use specific tools to make sure no one is signed up to a newsletter against their wishes. Removal links are always added to the bottom of every outgoing message. We take every spam report seriously. Each incident of reported spam is considered in the context of the customer's entire behavior using our service. What happens when one of the Bob Proctor family of websites/affiliated membership is accused of spamming? 2. If, after reviewing complaints, we find this mailing list questionable, we will restrict access to our services until we have been faxed an affidavit stating that the website in question is in compliance with our e-mail policies and is not sending spam. An authorized representative of the company must sign this before the use of our e-mailing service is reinstated. 3. Finally, if a website/affiliated member violates this agreement or refuses to sign it, we will refuse to do business with them. Why don't you just cut off any website/affiliated member who gets a spam complaint? So, we have to judge each case on its merits. We wouldn't be serving our customers to refuse business from anyone based on a single report of inappropriate behavior. How do I contact you for more information? * As of January 1, 2008, the Bob Proctor family of websites includes: |